Data Protection Policy

A380 Privacy Policy – Your Data & How We How We Keep It Secure

At a380, your privacy is our top priority. This policy clearly outlines what data we collect, how we use it, who we share it with, and how much control you have over your own information.

Last Updated: January 1, 2026
~10 min read
English
What This Policy Covers
🔍
What Data We Collect
⚙️
How Your Data Is Used
🤝
Who We Share It With
🍪
Cookie Policy
🛡️
Your Rights
📞
How to Contact Us
At a Glance

The Core Pillars of a380's Privacy Protection

A brief overview of the measures a380 takes to keep your data secure.

End-to-End Encryption

Every transaction and piece of personal data you share is protected by 256-bit TLS/SSL encryption. All data transfers on a380 take place through fully encrypted channels — completely unreadable to outside parties.

256-bit TLS

No Third-Party Sales

A380 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services and to meet legal obligations.

Sales Prohibited

Secure Servers & Storage

Your data is stored in internationally certified, secure data centres. Regular security audits and penetration testing are carried out to maintain the highest standards.

ISO Certified

Minimal Data Collection Policy

A380 collects only the data needed to deliver its services. We never ask for unnecessary information, and all data is deleted after a defined retention period.

Minimal Data Policy

Full Control, Your Way

You can request to view, correct, or delete your data at any time. Opting out of marketing communications is quick and straightforward.

Full Control

Immediate Notification of Violations

In the event of a data security breach, a380 will notify the affected users within 72 hours and take all necessary action.

72-Hour Notice
Table of Contents
01Introduction
02Data Collection
03Data Usage
04Data Sharing
05Cookie Policy
06Data Retention
07Your Rights
08Child Protection
09Policy Updates
10Contact
Important
By using the a380 platform, you are considered to have agreed to this Privacy Policy. If you have any objections, please contact us before continuing to use the platform.
Section 01

Introduction & Applicability

A380 is an internationally standards-compliant online betting and gaming platform serving users in Bangladesh. Our commitment to your privacy is not merely a legal formality — it is a core part of our business culture.

This Privacy Policy explains how a380 collects, stores, processes, and discloses your personal information ("data"). It applies across our website, mobile site, and all other digital platforms.

Who Does This Apply To?
This policy applies to all registered and unregistered users, visitors, and anyone accessing services on a380.
Section 02

What Information Do We Collect?

A380 collects only the information necessary to provide its services. We never request unnecessary or excessive data. Below is a detailed breakdown of the types of information we collect and the reasons for doing so.

Type of Data Example Reason for Collection
Personal Information Name, mobile number, date of birth Registration & Verification
Financial Information বিকাশ/নগদ/রকেট number, transaction history Deposits & Withdrawals
Device Information IP address, browser type, OS Security & Fraud Prevention
Gaming Information Bet history, favourite games, session duration Service Improvement
Contact Information Support messages, complaint records Customer Support
Automatically Collected Data
When you visit a380, our servers automatically collect certain technical data — such as your IP address and which pages you viewed and for how long. This is used to improve the user experience and ensure platform security.
Section 03

How Is Your Data Used?

A380 uses collected data only for specific, legitimate purposes. The key uses are explained in detail below.

Primary Purpose
Account Management & Verification
Confirming your registration, verifying your identity, and maintaining account security. This information is also used to prevent duplicate accounts and fraud.
Financial Transactions
Deposits, withdrawals & payment processing
Financial information is used to process your deposits and withdrawals successfully and to maintain transaction records.
Service Improvement
Experience Personalisation & Service Analytics
Your preferences and behaviour are analysed to recommend more relevant games, offers, and bonuses. Data analytics are also used to improve a380's overall service quality.
Legal Compliance
Meeting regulatory & legal obligations
Data is retained and processed to comply with international and local regulations — in particular, Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
Customer Support
Support & Dispute Resolution
Your contact and complaint history is used to deliver fast, effective resolutions.
Section 04

Who Is Your Data Shared With?

A380 never sells your data. However, in limited circumstances, we may share necessary information with trusted third parties in order to deliver our services.

Payment Processors
Only the information required to complete transactions is shared with payment operators such as bKash, Nagad, and Rocket.
Identity Verification Service
Identity information may be shared with licensed third-party verification agencies as part of the KYC process.
Law Enforcement Agencies
Data may be disclosed to government and regulatory authorities pursuant to a court order or as part of a lawful legal process.
What We Never Do
Your data is never sold to advertisers or data brokers. It is not shared with third parties for marketing purposes. Your information is never used outside the scope of our services without your consent.
Section 05

Cookie Policy

Cookies are small text files stored in your browser. a380 uses three types of cookies, each serving a distinct purpose.

Cookie Type Purpose Retention Period Can Be Closed?
Essential Login Sessions & Security At Session End No (Essential for Service)
Analytical Site Usage Statistics 1 Year Yes
Preferred Language & Theme Settings 6 Months Yes
How to Manage Cookies
Analytics and preference cookies can be disabled from your browser settings. Please note that disabling essential cookies may cause certain features to not function correctly.
Section 06

How Long Is Your Data Retained?

A380 does not retain your data indefinitely. Each category of information has a defined retention period.

Account Information
5 Years
After Account Closure
Financial Records
7 Years
Legal Obligations
Gaming Logs
3 Years
For Dispute Resolution
Analytics Data
2 Years
In Anonymised Form
What Happens When the Period Expires?
After a set period, data is securely deleted or anonymised so that no individual can be identified.
Section 07

Your Rights

As an a380 user, you have several important rights over your own data, recognised in accordance with international data protection law (GDPR-aligned principles).

1
Right to Access
You can find out at any time what information a380 holds about you. Submit a request to Support and the data will be provided within 30 days.
2
Right to Rectification
If any of your information is inaccurate, you may request a correction. We will update it as promptly as possible.
3
Right to Erasure
You may request deletion of data that falls outside our legal retention obligations. However, financial records must be retained for up to 7 years.
4
Right to Restrict Processing
Under certain circumstances, you may request that processing of your data be temporarily restricted.
5
Right to Opt Out of Marketing
You can opt out of marketing emails or notifications at any time. Every marketing message includes an unsubscribe link.
Section 08

Child Protection Policy

A380 strictly does not provide services to minors (under 18). Our platform does not intentionally collect any data from children or adolescents.

Minor Accounts
If we discover that a minor has created an account using false information, that account will be immediately suspended and all collected data will be permanently deleted.
Section 09

Policy Changes

A380 may update this Privacy Policy as needed. If any significant changes are made, you will be notified via email or platform notification.

How Policy Changes Take Effect
New policies take effect 30 days after notice of changes has been sent. Continued use of the platform after that date will be considered acceptance of the updated policy.
Section 10

Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our Data Protection Team. We aim to respond within 48 hours.

Email
privacy@a380.run
Response: within 48 hours
Support
support@a380.run
24/7 Live Chat Active
Get Started with Confidence

Your Data Is Safe — Join a380 Today

You've read a380's Privacy Policy — go ahead and register with confidence. Every piece of your information is protected, and you remain in full control.

SSL Encrypted
No Data Sales
You're in Full Control
18+ Only
বাংলা