Your Wellbeing Is Our Responsibility

A380 Responsible Gaming – Safe Gaming Our highest commitment

At a380, we believe gaming should be a source of fun and entertainment — not financial stress or emotional distress. Responsible gaming helps you maintain a healthy, happy balance for yourself and your family.

The a380 promise
The mental and financial well-being of our users always comes first
Free Protection Tools & Limit Controls
24/7 Support Team — Always Here for You
Keeping minors completely away from gaming
Key Concepts

What does responsible gaming mean?

Responsible gaming means treating gaming as an enjoyable part of life — not your only outlet. It means knowing your limits, setting a budget, and having fun within those boundaries.

At a380, we believe players enjoy themselves most when they play in control. That's why we don't just offer games — we also ensure a safe environment where every player can play at their own pace, on their own terms.

Responsible gaming isn't just about you — it matters for your family, your friends, and your overall quality of life. a380 respects and actively upholds those values.

Treat gaming as entertainment, not a source of income
Only play within your means
Don't chase losses by placing more bets
Take regular breaks and spend quality time with your family
Don't play under the influence of alcohol or while under emotional stress
a380 Responsible Gaming Index
Using Safe Gaming Tools87%
User Satisfaction Rate94%
Active Users with Deposit Limit63%
Support Request Resolution Rate99%
Data sourced from a380's 2026 Annual Report.
Protection Tools

A380's Responsible Gaming tools

All these tools are completely free and available to use at any time.

Deposit Limit

Set a limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded. Decreasing your limit takes effect immediately; increasing it requires a 7-day waiting period.

Effective Immediately

Time Limit

Set a daily time limit for how long you want to play. Once that limit is reached, the platform will automatically end your session. This is one of the most effective ways to avoid excessive gaming.

Automatic

Cooling-Off Period

If you need a short break from gaming, activate a cooling-off period. You can pause for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible.

On Your Own Terms

Self-Exclusion

If you want to step away from gaming for an extended period, choose self-exclusion. You can close your account for anywhere from 6 months to permanently. During this time, the account cannot be reactivated.

6 months–permanent

Reality Check

At regular intervals, the platform will remind you how long you've been playing and your current wins and losses. These notifications help keep you aware of your real situation.

Automatic Reminders

Bet Limit

Set a maximum amount you're willing to wager on a single bet. Having this limit in place removes the risk of placing large bets on impulse. It's an important habit for healthy gaming.

You're in Control
Step by Step

How to Set a Limit?

Setting limits on a380 is quick and straightforward. In just a few simple steps, you can keep your gaming experience safe and in control.

1
Log In to Your Account
Log in to your a380 account and click the profile icon in the top-right corner.
2
Find the Responsible Gaming Section
Go to Settings and select the "Responsible Gaming" option.
3
Choose Your Preferred Tool
Choose one or more: deposit limits, time limits, reality checks, or self-exclusion.
4
Set an amount or time limit
Set your preferred limit and confirm. Reductions take effect immediately.
5
Contact Support (If Needed)
If you're unable to set limits on your own, our 24/7 support team is always ready to help.
Comparison

Which Tool Is Right for You?

Tools Duration Takes Effect Can It Be Changed?
Deposit Limit Any Instant Yes (7 days to take effect)
Time Limit Daily Instant Yes
Cooling-off 1–30 days Instant No (Not Before the Period Ends)
Self-Exclusion 6 months–permanent Instant No
Reality Check 30–120 minutes Per Session Yes
Advice
For new users, we recommend starting with both deposit limits and reality checks enabled together. Using these two tools in combination significantly reduces the risk of excessive gaming.
Warning Signs

Recognize the Signs of Problem Gaming

If you notice these signs, don't wait — seek help now. It's not a sign of weakness; it's a sign of self-awareness.

Spending beyond your budget
Your monthly gaming spend is consistently exceeding your set budget, and you're dipping into household funds to cover it.
Chasing losses
Chasing losses by placing bigger bets after a loss is the most dangerous habit a player can develop.
Hiding from Family
Hiding how much you're playing or how much you've lost from family or friends.
Restlessness when unable to play
Feeling anxious, irritable, or moody when you can't play is a clear sign of addiction.
Neglecting work and relationships
Gaming is affecting your focus at work, straining your relationships, or causing you to neglect your own wellbeing.
Gaming with borrowed money
Borrowing or taking out loans to fund your gaming is an immediate signal that you need help.
Check yourself

Quick Self-Assessment

Answer the following questions honestly. This is not a diagnosis — it's simply an opportunity to reflect on your gaming habits.

1. Did you spend more time gaming last month than you originally planned?
Your gaming habits look healthy!
Great! Stay mindful though — keep your Deposit Limit active and carry on enjoying your gaming.
A Little Caution is Needed
Some warning signs are present. We recommend activating deposit limits and reality checks.
You May Need Help
Please reach out to our support team. Consider self-exclusion. You are not alone.
Our Commitment

How Does a380 Support You?

A380 is more than a gaming platform — we're a responsible community. Our responsible gaming team works around the clock to ensure every user gets the right support when they need it most.

We know many people hesitate to talk about their struggles. But asking for help isn't a sign of weakness — it takes real courage. Reach out to a380; we won't judge you, we'll simply help.

Emergency Support
a380 Support
support@a380.run · 24/7 Live Chat
Responsible Gaming Team
responsible@a380.run · Confidential Support
All communications are kept strictly confidential. No information will be shared without your consent.
Minor Protection

Protection for children and minors

A380 strictly prevents anyone under 18 from accessing its gaming platform. Age is verified at registration, and identity documents may be requested at any time.

If you have children or teenagers at home, keep your account details completely private. Use device locks and enable parental controls on gaming sites.

Suspicious Account
If you suspect a minor is accessing your account, contact support immediately and change your password.
Advice for Parents
Lock your device with a PIN or password
Use strong passwords on your phone, tablet, or computer to prevent children from gaining access.
Monitor your child's device usage
Regularly monitor which sites your child is visiting. If you notice unusual behaviour, have an open conversation with them.
Speak Openly
Have an open, honest conversation with your child about the risks of online gaming and betting — focus on understanding, not fear.
Use Parental Control Software
Several free parental control apps are available that can block specific sites.
FAQs

Questions About Responsible Gaming

Not at all. When you activate self-exclusion, your remaining account balance is kept safe. Once the period ends, or by contacting support, you can withdraw your balance.

Limit reductions take effect immediately. Increases require a 7-day waiting period to prevent impulsive decisions.

Bonus validity is not extended during a cooling-off period. For more details, please contact our support team — they'll find the best solution based on your account.

Self-exclusion can only be activated by the account holder. However, if you believe a family member is struggling, please contact our support team — we can offer guidance.

a380's Responsible Gaming team provides initial support and guidance. For more serious concerns, consulting a professional mental health specialist is strongly recommended. We can point you in the right direction.
Start responsibly

Play safe, enjoy responsibly

Join a380 and enjoy a safe, enjoyable experience using our responsible gaming tools. Your wellbeing is our priority.

Free Protection Tools
24/7 Support
18+ Only
Completely Confidential
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